Privacy Policy

This Privacy Policy explains how Ashes to Ashes Cremation Services (“we,” “us,” or “our”) collects, uses, shares, and protects personal information on our website, cremationweatherford.com (the “Site”). It also explains the choices you have about your information. Please read it carefully. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

Who We Are

Ashes to Ashes Cremation Services is a licensed cremation provider serving Weatherford, Parker County, and Fort Worth, Texas.

• Address: 120 E Simmons St #102, Weatherford, TX 76086
• Phone: (817) 550-6700
• Funeral Home Establishment Lic. #4942

Information We Collect

You can browse most of the Site without giving us any personal information. We collect personal information when you choose to arrange services, make a payment, fill out a form, or contact us.

Information you give us. To arrange cremation services we may ask you to provide:

• Your name, phone number, email, and mailing address.
• Information about the deceased, which can include their full name, address, date and place of birth, Social Security number, and other details required to complete a death certificate and authorize cremation.
• Payment information when you pay for services.

Some fields are marked as required. If you do not provide the required information for a service, we may not be able to complete that service for you. Because some of this information is sensitive, we treat it with care and only collect what we need to do our work and meet legal requirements.

Information we collect automatically. When you visit the Site, we and our service providers may collect basic technical data such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. We collect this through cookies and similar tools. This data is used in aggregate form and does not identify you personally.

How We Use Your Information

We use the information we collect to:

• Provide and complete the services you request.
• Prepare and file legally required documents, such as death certificates and cremation authorizations.
• Process payments.
• Respond to your questions and keep you informed about your arrangements.
• Operate, maintain, and improve the Site.
• Meet our legal, regulatory, and reporting obligations.

How We Share Your Information

We do not sell your personal information. We share it only as described here:

• Service providers. We share information with companies that help us run our business, such as our website host, payment processor, and email or analytics providers. They may only use the information to perform services for us.
• Legal and regulatory bodies. We share information when required to complete services or follow the law, for example with vital records offices, a county medical examiner, or the State of Texas.
• Legal requirements. We may share information if required by law, court order, or to protect our rights, safety, or the rights and safety of others.
• Business transfers. If our business is sold, merged, or transferred, customer information related to that part of the business may be transferred as part of the deal.

Payments

Payments are handled through a secure third-party payment processor. Your card details are entered on a secure page and are processed by that provider. We do not store full payment card numbers on the Site.

Cookies and Analytics

The Site uses cookies and similar technologies to help it work properly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when a cookie is being sent. Some parts of the Site may not work as well if you turn cookies off.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access. No website or method of transmission is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.

How Long We Keep Your Information

We keep personal information for as long as we need it to provide services, keep accurate business and legal records, and meet the requirements that apply to cremation providers. When we no longer need it, we take steps to securely dispose of it.

Your Choices and How to Reach Us

You may ask us to review, update, or correct the personal information you have given us. You may also ask to stop receiving non-essential messages from us. To make a request, contact us:

• By phone: (817) 550-6700
• By mail: 120 E Simmons St #102, Weatherford, TX 76086
• By email: brandon@ashestoashescremation.com

We will respond to reasonable requests as required by law. Please note that some information must be kept to meet legal and recordkeeping requirements, so we may not be able to delete everything.

Children’s Privacy

The Site is meant for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will take appropriate steps to remove it.

Links to Other Sites

The Site may link to other websites that we do not control. We are not responsible for the privacy practices of those sites. When you follow a link to another site, we encourage you to read that site’s privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the date at the top. The information we collect is handled under the version of the policy in effect at the time we collect it. Your continued use of the Site after we post changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Ashes to Ashes Cremation Services at (817) 550-6700 or 120 E Simmons St #102, Weatherford, TX 76086.